If you want to use the drive with a Windows computer, see Reformatting the Drive and Troubleshooting.

Disk Drive Format Your My Passport for Mac drive is formatted as a single HSF+J partition for compatibility with Mac OS X operating systems. Am following ‘Welcome to WD Support’ website directions and get to step 4, erasing files, but it is not clear whether one or all files are to be erased, and when attempt to erase the first (Mac OS Extended Journaled) just keep getting response ‘Erase process has failed. Trying to format new ‘My Passport’ backup on iMac Desktop running Sierra Ver. Can somebody help me with a solution please. The TV will not see the drive because of the WD software. Hi, I have a new WD My Passport that I am trying to use with my smart TV. Once you see the confirmation message on the screen, close the Western Digital drive format Utility program on the Mac computer. After filling the Name field, select the type of format from the Format drop-down list. About Your WD Drive My Passport for Mac User Manual 2. Your My Passport for Mac drive is formatted as a single HSF+J partition for compatibility with Mac OS X operating systems. Drive Partition and Format - El Capitan or Later

Format my passport for mac computers